Privacy Policy

Privacy Policy

Introduction

Welcome to https://lakewood-geriatrics-therapy.denvermentalhealthcare.com (hereinafter referred to as “Lakewood Geriatrics Therapy,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from our website visitors, users, and subscribers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://lakewood-geriatrics-therapy.denvermentalhealthcare.com.
  2. All applications, mobile apps, and software developed or operated by us.
  3. Services and products offered through our platform.
  4. Interactions on our social media channels linked to this Privacy Policy.

Please note that this policy does not extend to third-party websites, services, or platforms accessible through links on our site. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before engaging with such external resources.

Processing Activities

Our Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Applications and Services: As an authorized user, your access and interaction with our applications and services are subject to this policy. This includes any account creation, profile updates, or service-related communications.
  2. Visiting Our Websites: When you explore our websites, we may collect certain data as described in the subsequent sections.
  3. Communications: We may contact you via email, phone, or SMS for various purposes, including newsletters, promotional offers, customer support, and updates about our services. You can manage your communication preferences through our unsubscribe mechanism.

Personal Data Collection

We collect diverse types of personal information to enhance user experiences, provide tailored services, and improve our offerings. The categories of data we gather include:

  1. Account Information: This includes user names, email addresses, contact details, and passwords (hashed and salted for security).
  2. Payment Information: We process billing details, payment history, and transaction records to facilitate secure payments.
  3. Financial Information: We may collect bank account numbers or credit card information when you choose to make a donation or purchase from our online store.
  4. Purchase Information: Details about products or services purchased, order history, and shipping addresses.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information for device recognition and analytics.
  6. Location Data: With your consent, we may access your location to provide location-based services or personalized content.
  7. Feedback and Reviews: We encourage user feedback and reviews, which may include personal details to facilitate communication.
  8. Social Media Information: If you choose to log in through social media accounts, we will collect data from those platforms as permitted by your privacy settings.
  9. Product Information: Details about products of interest, including preferences and customization choices, for personalized recommendations.

We gather this data through various methods, such as user input forms, account setup processes, online interactions, analytics tools, and third-party providers who assist us in delivering services.

Cookies

Cookies are small text files stored on your browser when you visit our websites or use our applications. We employ cookies for several purposes:

  1. Strictly Necessary: These cookies enable basic functionalities like secure login, account management, and session maintenance.
  2. Preference Cookies: They remember user preferences, such as language settings and display options, to enhance user experience.
  3. Analytics Cookies: Used by our analytics partners to collect data about your interaction with our websites, helping us improve performance and usability.

Users can manage non-essential cookie preferences through our Cookie Manager or browser settings. Please note that disabling certain cookies may impact your user experience on our platform.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. The specific retention periods vary based on data types and relevant regulations. Once the purpose for which the data was collected is fulfilled, we securely delete or anonymize the information.

Security Measures

The protection of your personal data is a top priority. We implement robust security measures to safeguard your information:

  1. Encryption: We utilize industry-standard encryption protocols to protect data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  3. Access Controls: Our systems have access controls to ensure that only authorized personnel can access sensitive information.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have inadvertently collected such data, please contact us immediately, and we will take prompt action to delete it.

Your Rights

Depending on your jurisdiction and local privacy laws, you may have certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you.
  2. Rectification: You have the right to request corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data.
  4. Restriction: You may ask us to restrict processing your data in specific situations.
  5. Portability: You have the right to receive a copy of your personal data in a structured format.
  6. Objection: You can object to certain uses of your personal data, including direct marketing.
  7. Non-Discrimination: You are protected from adverse decisions based solely on exercising your privacy rights.

To exercise these rights or for data-related queries, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically for any updates.

Contact Information

For any questions, concerns, or requests regarding your privacy, please contact us:

  • Email: [email protected]
  • Mailing Address: Lakewood Geriatrics Therapy, Privacy Team, [Your Address], Denver, CO, 80202

We value your trust in our commitment to privacy and data protection. Your feedback is welcome, and we strive to continuously improve our practices based on your input.